Marine & Port Operations
Service 01

Marine & Port Operations

One local operating picture. From pre-arrival planning to final sailing.

The mandate

Inside
the scope.

Docol coordinates the vessel, terminal, cargo, authorities, vendors and close-out as one controlled call. The result is a clearer operating picture for the principal and fewer gaps between instructions, physical activity and commercial records.

01

Pre-arrival & port-call planning

ETA and berth coordination; terminal and stevedore readiness; manifests, cargo plans, permits, vendor appointments and daily updates.

02

Ship handling & cargo operations

Loading and discharge sequencing; stevedores, crane and terminal interface; tally, lashing, heavy or special cargo and exception control.

03

Husbandry & vessel support

Crew changes and immigration; transport and launch services; provisions, fresh water, waste, bunkers, lubricants, spares, technical attendance and emergency support.

04

Cargo safety, surveys & claims

DG and controlled-cargo checks; reefer and condition monitoring; damage, shortage and incident reporting; surveyor coordination and claims support.

05

Port clearance & government interface

Port authority, customs and immigration formalities; security permissions, delivery orders, exoneration, inspections and final vessel and cargo clearance.

06

Port costs & disbursement control

Approved vendors, quotations and purchase controls; pro forma disbursement accounts, invoice verification, reconciliation and documented call close-out.

24/7Control & escalation
OneAccountable call
OneDocumented close-out
Control route

One sequence.
Clear accountability.

Each stage is recorded and connected to the next, so physical activity, commercial control and client reporting stay aligned.

01

Pre-alert

02

Plan

03

Coordinate

04

Handle

05

Clear

06

Close